VOICEAMERICA

"DISABILITY MATTERS"

DECEMBER 2, 2003

   HOST:  JOYCE BENDER

 

  

GUESTS:  DIANA BURKE AND DAVID LEPOFSKY

  

  

Captioning provided By:

     Caption First, Inc.

     P.O. Box 1924

     Lombard, IL 60148

 

 

********

Communication Access Realtime Translation (CART) is provided in order to facilitate communication accessibility and may not be a totally verbatim record of the proceedings. 

********

 

 

   >> Welcome to "Disability Matters" with your host Joyce Bender.  All comments, views and opinions expressed on this show are solely those of the host, guests and callers.  Now, the host of "Disability Matters," here is Joyce Bender. 

   >> JOYCE BENDER:  And what an exciting show we have, because this is the first show where we are live in Toronto, Canada.  Welcome to "Disability Matters" with Joyce Bender, as I frequently say.  It doesn't matter where you are in the world, disability is everywhere and impacts everyone.

   And we are very excited to be in Toronto, Canada, for our show today.  And our first guest, let me tell you what, this woman is all about breaking down attitudinal barriers.  She is all about changing the way people think when it comes to the employment of People with Disabilities.  We are so honored to have with us today as our guest, the Senior Vice President of Information Security Systems and Technology for RBC Financial Group, and truly a leader in Canada for the employment of Canadians with disabilities, Diana Burke.    Diana, welcome to the show. 

   >> DIANA BURKE:  Great to be here, Joyce. 

   >> JOYCE BENDER:  Well, we are very excited to have you on this show.  And to all listeners anywhere in the world, because of course this show is rebroadcast in 12 hours, international show, here is one woman who has changed the face of employment in Toronto for Canadians with disabilities.  And Diana, you are this year's Tony Coelho award winner.  We are so excited to have you with us.  Why don't you tell our listeners first a bit about your position at RBC Financial Group and what you do there. 

   >> DIANA BURKE:  Okay, Joyce, well.  I'm head of our information security enterprise program, worldwide program.  And part of my responsibilities is insuring that we have the right strategies, policies, products and practices across RBC Financial Group. 

   >> JOYCE BENDER:  Sorry.  Go ahead. 

   >> DIANA BURKE:  In addition to that, part of our diversity leadership council, which is chaired by our CEO, Gord Nixon, and there is an executive on that council from every division across RBC. 

   >> JOYCE BENDER:  By the way, I think that is excellent, for anyone listening, when you have a multibillion dollar corporation where the CEO is chairing diversity, that's what it's all about.     

   Diana, I don't know if all our listeners in the United States and through other parts of the world are familiar with RBC and the size of RBC.  Could you tell our listeners a bit about RBC, so they understand how large you are? 

   >> DIANA BURKE:  Okay.  Well, RBC is Royal Bank of Canada.  You'll see our name.  We are in 35 countries around the globe.  We are the largest financial institution here in Canada.  We are about 7th in North America, so about the size of some of the banks there in the U.S. We do have a full financial suite of products.  We have banking, we have Internet banking, we have investments, brokerage, insurance, and transaction processing, mutual funds, so a full suite of financial services.  We have over 65,000 employees and there's around 12,000 employees in the states.  We have branches in the eastern United States, Florida, Atlanta, Virginia, North and South Carolina, around that region. 

   >> JOYCE BENDER:  RBC is a truly global company.  I'm the founder of Bender Consulting Services and Bender Consulting Services of Canada, and as our listeners know, I, too, have a disability.  I have epilepsy and a hearing loss.  As my company focuses specifically on employing people with severe disabilities, 90 percent of our employees have severe disabilities.  And may I say on the air, Diana, it is because of you that BCS of Canada was founded here.  There is no doubt about it.  If it had not been for you, we wouldn't be here today and the people we have employed and many the people who now work for RBC would not have employment, which just goes to show you that it is true that one person really can make a difference.

   Could you share with our listeners a bit about why, why were you first so interested in wanting to help people with disabilities gain employment? 

   >> DIANA BURKE:  Well, I started back in the early '90s.  You know, I had been head of diversity for a division and around that time, you'll remember that there was a huge shortage of information technology staff.  So I started to figure out what was going on, where is staff, and was really surprised to see that people with disabilities was a huge untapped source of staff.  I mean, I think it's about 80 percent unemployment rate in Canada, Joyce.  And so that looked to me like a great source for IT staff, especially with the technology today that has opened up all kinds of opportunities for people with disabilities. 

   >> JOYCE BENDER:  And that is truly remarkable that it just was your own interest in including that labor pool of people that caused you to do this. 

   >> DIANA BURKE:  Uh-huh.  Yes.  And you know certainly I looked around and, you know, certainly there were no physical barriers for us to hiring them.  And I guess Joyce that's when I met up with you and wanted to know well, what does -- what do we need to do to attract people with disabilities to work at RBC, and I realized we needed some help in that area.  Because certainly in the community, if you have the reputation of being a place or a person with a disability or any kind of diverse group to work with, then you attract the best candidates.  So we certainly were really pleased to have you help us in that process. 

   >> JOYCE BENDER:  Well, we are pleased.  People with disabilities are pleased that you have been such a great leader for people with disabilities.

   Now, Diana, I speak all across the United States to different corporations.  And we receive e-mail here at our radio show across the United States and Canada.  And one question that I'm constantly asked, especially if it's a business leader, that I would like to pose to you is:  What do you believe are the keys to success in getting a company to finally move forward and decide okay, let's go out there and let's hire people with disabilities?  You know, a lot of people talk about it, but what do you think are the keys to really make that happen? 

   >> DIANA BURKE:  Well, there is no question you need an executive champion and in the business area, somebody who actually, you know, is in the hiring side of things.  And there is no question, Joyce, that someone with a passion and the focus in this area, it's very important. Coupled with that, you need to get hiring managers who are supportive and promote a diverse workforce to participate in exercises.  There is no question that, you know, you need a few sort of champions to get the word out.  And the third thing I'd say is education.  To break down the barriers around the myths and perceptions around people with disabilities that are out there.  There are certainly -- it's certainly necessary to do that to insure people understand what it is to hire a person with a disability.

And you know we certainly hear all the myths and we certainly don't hear the facts.  And I was just looking at the kinds of people we hired here at RBC, and we are talking candidates with University degrees and ten years of work experience, and all the latest technologies are used here in RBC and certainly we need to make sure that everyone is aware, you're going to get a person with abilities that can do the job like anyone else. 

   >> JOYCE BENDER:  And I must agree with Diana that of course in this case, we had Diana, the great leader at an executive level.  But I agree with her that when you have the commitment of the CEO, such as Gordon Nixon, someone who specifically is interested in including Canadians with disabilities, that makes such a difference.  It makes such a difference and I really have to say my hats off to RBC for that reason.

   Now, Diana, you mentioned about these myths.  Is that why you think the unemployment rate is so high for Canadians with severe disabilities?  Do you think a lot of these myths are due to lack of training, what do you think? 

   >> DIANA BURKE:  Well, I think there's a couple of things that we -- and I talked to some of the people we hired, and there certainly is the myth and perceptions, and I think that's one of the major barriers, because you don't get through the door.  Some of the interviewees we talked to, once you mention that you have a disability, you don't get an interview.  Why would the people be like that unless there are certain perceptions that they form right away.

   The second thing I think here is accessibility to education, to transportation to get to school or to get to work.  And you know I know some areas are doing a lot in that area.  And we are trying to push for more here in Toronto to insure we have accessible schools, accessible transportation systems, so people can get around.

   And the Internet has made a great difference for that, I think, because you can do online education now.  So that has happened.  But you still, if you want to get a job, you have to be able to get around and get around at the times you need to.  So I think some of that is changing, but you know we definitely need more focus on it.  And I know, Joyce, you did your best to write to some of the MPs here around putting a focus on that.  So we all need to keep the pressure up on those things. 

   >> JOYCE BENDER:  Yes, and our guest later this afternoon is, in fact, David Lepofsky. 

   >> DIANA BURKE:  Wow.  He is an expert on trying to get the environment accessible and get some focus, so he will be able to fill you in on the latest strategy. We had a change in government at all three levels here in Canada so we are hoping that we will see some changes going forward. 

   >> JOYCE BENDER:  Diana, at RBC, you also do disability awareness training, is that correct? 

   >> DIANA BURKE:  Yes, we do. 

   >> JOYCE BENDER:  And have you done that for the past few years?  Did this just begin?  When did you start doing that? 

   >> DIANA BURKE:  Oh, we have been doing that now for I would say over five or six years, Joyce.  You know, we have -- the first thing we recognized after our building was accessible was to train our staff and bring some awareness around of People with Disabilities way before we hired anyone or had this outreach program to work with you on hiring.  So, training is certainly something you have to do up front.

   But then again, also, once you hire a certain types of disabilities, I think you need to focus on certain groups that have hired someone and are not sure what to do.  So we have done some focus training for sort of teams that are working with certain disabilities that they are not too familiar what to do there.  And we do need the employees themselves to be open about their disability, because if it's something that we don't know about, and something happens at work, you know, I think we definitely need to have awareness on both sides that it's really important that employees with disabilities talk about their disabilities, to insure that we understand, you know, what to do in certain situations.

   So there is, I would say, continuous education on both sides. 

   >> JOYCE BENDER:  All right.  With that, we are going to take a break and we will be right back to talk to the Tony Coelho award winner and Senior Vice President from RBC Financial Group, Diana Burke.  Be back after the break.

  

   >> Welcome back to "Disability Matters" with Joyce Bender.  If you have a question or comment for Joyce or her guest, call toll free at 1-888-335-5204.  Back to "Disability Matters," here is Joyce Bender. 

   >> JOYCE BENDER:  Here we are on the show with Diana Burke, the Senior Vice President of Information Security Systems and Technology from RBC Financial Group and this year's Tony Coelho award winner.  What does that mean to you?  What did you think about that, being named the Tony Coelho award winner? 

   >> DIANA BURKE:  Well, Joyce, I was certainly very very surprised.  And it's a real honor.  Tony Coelho is the biggest champion for people with disabilities I've ever met.  And really I admire him greatly.  You know, his accomplishments in this area I guess mine Pale compared to Tony's passion in this area and contribution to moving things forward in the U.S.

   However, I would like to say that it wouldn't have been possible without help from certainly Bender Consulting and taking up the challenge to be here in Canada and taking up RBC as well as our CEO and Marty Lippert, who is from your part of the world.  They are supportive and they certainly are part of the reason why this happened.  But it was really a big surprise for me and I'm really honored. 

   >> JOYCE BENDER:  Yes.  And I'll tell you what, you deserve that award.  Thank you for the complement.  But you deserve that award and I certainly appreciate all of the support of Marty Lippert and Gordon Nixon and everyone at the RBC Financial Group.  But you are the leader, you are the one that made it happen.  And the fact is Tony Coelho is such a great person to all people with disabilities.  Several weeks ago, Tony spoke in New York City.  He spoke at the New York law school and he gave a challenge even in the United States, he gave a challenge to all the presidential candidates that you must include, you must include people with disabilities or you won't have our vote.  And we call this now the Coelho challenge.  It's been on CNN.  It's been documented in the media and we are all behind Tony.  We are all supporting Tony.  And here is the great thing about it.  He is the same way throughout the world everywhere in the world, just as he was so committed in Canada. 

   >> DIANA BURKE:  Wow!  And you know, when you meet Tony, it certainly is part of who he is.  I mean, it's just wonderful.  And certainly it spurs me to great heights.  And I'm really, as I said, honored to be recognized that way. 

   >> JOYCE BENDER:  Well, as I said, you deserve that award.  You are one person that has made this all happen.  And for all of our listeners, sometimes you wonder about different corporations, you wonder gee what are the people really like?  Isn't it great to know that RBC Financial Group so much cares about Canadians with disabilities and Americans with disabilities in the United States, but has done so much to not just talk about it, but make it happen.  So as I said, you know, my hats off to you, Diana.  But you're like -- to me, you're like a civil rights legend.  You've done so many great things for so many different groups and so many different people.  And I know you've done a lot in Jamaica, which I, you know, really applaud you for that, also.  And I wanted you to tell our listeners about the bus.

   >> DIANA BURKE:  Well, certainly, Joyce, you know, that Jamaica is my hometown and for years now I've been trying to certainly help and do things in Jamaica for people there.  And as part of a charity that I'm the president here, called Women for PACE, we decided to develop what we call Tech de Bus, a mobile computer bus this year.  And this bus has ten computers on it.  It's fully equipped with a generator and air conditioning, so it's self-contained.  And every day it drives to two or three schools in the hills of Jamaica and teaches four to six-year-olds all about computers.  And these are in little towns.  The roads are not that great and you know they -- so they probably have just single lines of electricity and things like that.  But certainly I think the organization I'm a member of knows that four to six-year-olds are the fastest learning group from an educational standpoint.

   And so far, Joyce, there are over a thousand kids have been taking the bus and learning all about computers.  Because we brought it down in February this year, 2003, and they are very pleased with it.  It's a really big hit in Jamaica.  And now they are asking me when there will be Tech de Bus 2, 3, 4, and 5. 

   >> JOYCE BENDER:  We will have to be involved with you with Tech de Bus. 

   >> DIANA BURKE:  But it's just one way for us to insure Jamaican kids are being exposed to the new global technology revolution at an early age.  And they really are benefiting from it. 

   >> JOYCE BENDER:  Well, we will have to be involved with Tech de Bus 2.  We have to now search out the students with disabilities. 

   >> DIANA BURKE:  Well, Joyce, when we did launch the bus in February we were interviewed on several Jamaican radio stations and one of the stations asked me if it was accessible.  And I had to sort of, you know, assure him that the next one would be.  But this is sort of a pilot just to make sure it's sort of a feasibility study.  Because I think it's kind of one of the first in the Caribbean to be like this. 

   >> JOYCE BENDER:  And again, Diana, I think that is so wonderful that you do that, so, this is how it is in life, you can either sit back and do nothing or you can take action.  And this, Diana Burke, is an example to all of you, who is a person that took action.  She had this idea about this bus.  She had this idea and no matter what anyone said to her, she was determined to make that happen, just as she was determined to see Canadians with disabilities gain employment at RBC.  And that's what we need more of in this world Diana, people like you, people that are leaders and that step forward.    I know you also have done work with PACE, which we now have been involved with you.  Tell our listeners about PACE, in case they want to get involved. 

   >> DIANA BURKE:  Pace is the project for advancement of childhood education.  As I said earlier, I'm current president for PACE.  And this is a charity formed -- a charitable organization formed 16 years ago, to focus on helping children between zero to six-year-olds in situations of racial, cultural or economic disadvantage.  And one of the -- I call it our flagship program we have on PACE is called our adopt a school program, where for a dollar a day, you can adopt one of the small schools in the rural hills of Jamaica.  And that $365 a year goes a long way.  With it we buy them pencils, papers, a lot of those schools are community-based schools and the government puts some funding, but definitely not enough to sustain it.  And Joyce, you and some of the others at Bender have adopted two schools in Jamaica this year.

So, we are very proud for you to support the program.

   Actually, this Friday, we have a toy drive where we are getting educational toys and we have also requested educational toys that would appeal to kids with disabilities, Joyce. 

   >> JOYCE BENDER:  Wonderful! 

   >> DIANA BURKE:  I'm trying to do my part in keeping my thing around -- insuring that we are very inclusive in what we do.  And we are going to send those to kids here in Toronto as well as in Jamaica. 

   >> JOYCE BENDER:  Diana, now a couple questions for you from our listeners. 

   >> DIANA BURKE:  Before I can answer that, the PACE, we have a website. 

   >> JOYCE BENDER:  That's the question. 

   >> DIANA BURKE:  PACEcanada.org.  PACECanada.org. 

   >> JOYCE BENDER:  And if a listener wants to make a contribution or get involved with adopting a school, they just need to go to the web site.

   >> DIANA BURKE:  The forms are all there.  They will fill them out and you know there is information where to send them.  So we look forward to hearing from you.  Yes.  We will pick a school for you, if our listeners are not familiar with any schools in Jamaica, we can advise them.  If they have a special region they are interested in, just let us know. 

   >> JOYCE BENDER:  This holiday season as you are thinking about what can I do, I want to give, I want to help.  What a great thing to educate young children, disadvantaged, who as Diana is indicating really are in a very poverty stricken state, and be able to provide them with education which we all know is the key to everything, including the employment of People with Disabilities.  Diana, we have a question for you, because what I do is we -- you can either call in or you can e-mail us at disabilitymatters.com.  What do I do if I cannot get the support of people at my level to employ people with disabilities? 

   >> DIANA BURKE:  Well, I'm not sure what level that is, but in our company we have the ability to write to the CEO directly and so if you talked to your manager or his manager, and it doesn't work, I think we are very open to individuals writing directly to the head of their division or CEO, and I'm sure if you write enough letters, you know, you'll start to get listened to. The other thing to do is to maybe organize a little awareness session within your area.  You know, there's certainly a lot of groups out in the community who would come in to talk about it.  We actually had a whole day for different groups and they brought seeing eye dogs in, they brought different kinds of things in, just to build an awareness around the disability scenario.  But I think those are the two things I try to do.

   >> JOYCE BENDER:  And of course, now, this is where it pays to work for a company like RBC, because if you do not work for a company like RBC, it's harder to write that letter to the CEO.  You know, you have to be at a company where the people in leadership are also open and committed.  That's why I always tell people, when you make a career move, find out what the leadership is like.  It's harder to do it if you don't have support from the top.

   As we said before.  Well, I know that we are going to be moving on to our break and I know that Diana has to move on to a meeting.  But I want to say, Diana Burke, Tony Coelho award winner, our hat is off to you for all you have done to help people with disabilities gain employment and we will steal you back on another show.  But Diana, thank you for everything.  We will talk to you again soon. 

   >> DIANA BURKE:  Joyce.  Thanks for having me. 

   >> JOYCE BENDER:  Our pleasure. 

   >> DIANA BURKE:  Take care.

  

   >> If you have a question or comment, please call toll free at 1-888-335-5204.  Now please welcome back the host of "Disability Matters," here's Joyce Bender. 

   >> JOYCE BENDER:  And this is a great day to talk about people that I refer to as attitude barrier busters.  I stole a word here from our next guest.  I stole it from him, who is truly the civil rights person in Ontario, who has been working tirelessly to help people with disabilities.  And he is the chair of the ODA committee, David Lepofsky. David, we are very excited and honored to have you on our show with us and just so you know, David, this show will be replayed in 12 hours internationally, so all of our listeners throughout the world will be able to listen to this show.  So why don't you first tell our listeners about your background and how you first became involved with the ODA committee. 

   >> DAVID LEPOFSKY:  Just hang on one second.  My phone is a little weird.  I'll be right back. 

   >> JOYCE BENDER:  All right. 

   >> JOYCE BENDER:  This is all a part of being a radio show host.  While I'm waiting for David to be back on, I met David several years ago.  How I first heard about him was from the President's Committee on the employment of People with Disabilities.  I was on the board of the President's Committee on the employment of People with Disabilities for about nine years.  And I met Tony Coelho of course through the President's Committee.  But after serving on the President's Committee, we would get calls from civil rights leaders throughout the world asking us our opinion about having an act similar to theirs.  In other words, certain countries such as Australia have an act similar to the ADA.  That's been successful.  Even in Vietnam they have been working on getting an act similar to the ADA.  And, in fact, John Lancaster, the chairman of the President's Committee, went to Vietnam, left the United States and went there in order to help them get all of this moving.  And while I was working with the president, I first heard about David. 

   >> DAVID LEPOFSKY:  I'm back on.  Sorry about that. 

   >> JOYCE BENDER:  That's all right.  I'm just giving them a little introduction to you.  I was telling them how I first heard about you, which was through Tony Coelho and the President's Committee.  But I'm going to allow you to tell all of our listeners first a bit about your background and how you became involved with the ODA committee. 

   >> DAVID LEPOFSKY:  Thank you for having me on and I apologize for the misshap here.  I'm David Lepofsky.  I'm a lawyer in Toronto.  I happen to be blind.  I've been practicing law for 20 years.  I don't practice in the disabilities rights area.  Disability rights is my passion and my volunteer hobby, if you will.  I've been involved in advocating as a lay person, as a volunteer person, for over 20 years in the disability area.      And starting around 10 years ago, a number of us started to believe that we needed new legislation in the province of Ontario to tackle the barriers that block people with physical or mental or sensory disabilities from being able to fully participate in all that life has to offer.

   We, unlike the United States, had for over 20 years had legislation on the books that prohibited disability discrimination in the workplace and in access to goods and services that defined disability very broadly.  And that provided for remedies.  We even had a constitutional provision, like your 14th amendment, that banned disability discrimination.  So we were ahead of the US in terms of some of the laws that we had on the books. But we found after 20 years that they weren't working.  They were not solving the problem.  So about 9 years ago, on the 29th of November, in 1994, through a really kind of interesting chain of events, about 20 of us ended up at a meeting together and we collectively decided we needed to start fighting for a new law to achieve our goal of a barrier free province.

And we stole the name of the law from you folks.  You called your law the Americans with Disabilities Act.  We called the one that we wanted the Ontarians Disability Act.  ODA.  We formed a coalition, called the ODA committee, and I've been serving as its chair.  And we brought together disability organizations and individuals with disabilities from all over Ontario, which is Canada's largest Providence, which is larger physically than most places in the US and has over 11 million residents to fight for this legislation. 

   >> JOYCE BENDER:  And how was the prior law that you had?  What did it not have? 

   >> DAVID LEPOFSKY:  Well, what the law -- okay.  Here is what happened.  The existing legislation that we had, constitutional and regular laws, forbade employers and those who provide goods and services from discriminating against people with disabilities and gave us the right to sue.  The problem that we faced was that this required you to fight barriers one at a time.  We had to sue for every single barrier you faced, spend years in litigation, have to get lawyers.  And it was a long process and it didn't really solve the problem.  It helped individuals face individual -- tackle individual barriers, but many -- most people just don't have the time to fight all the barriers they face one at a time.  We wanted a more systematic solution.  And so we decided to go for a new law and we wanted to look at laws around the world, the ADA and the Australia disability discrimination act and laws all over the place, to see what did they include that ours didn't.  And based on that we designed a blueprint for a new law and spent the past several years fighting and lobbying and advocating to get legislation passed in Ontario to meet our needs.

   >> JOYCE BENDER:  And, David, tell our listeners in the United States and throughout the world and of course Canada, where we are broadcasting from Canada, the main areas covered under the ODA for Canadians with disabilities. 

   >> DAVID LEPOFSKY:  Well, let me tell you what we wanted and let me tell you what we got.  What we wanted was a law that had a few key ingredients.  We wanted it to have as its goal the achievement, over a reasonable time, of a barrier free province.  And by barrier we don't just mean physical barriers being removed.  We meant also any other kind of barrier, whether it's technological or attitudinal or whatever.  We wanted it to apply to the public and private sector.  We wanted it to -- we wanted organizations that had barriers to have to identify and develop plans to remove barriers, and also to prevent new barriers from being created.  No other disability, civil rights organizations around the world that we knew of had made such a priority about not only removing barriers, but preventing new ones.

Who would be in favor of creating new barriers, if you think about it.  And we wanted detailed accessibility standards to be set.  That's one of the things that we learned from the US, and have a real valuable impact.

   And we put together a blueprint for this.  Now, about 8 years ago, a provincial government was elected in Ontario from our conservative party, which actually promised to pass an ODA in its first term.  But when they took office, they ran and hid from this commitment and tried to do as little as they could on it.  So we had to spend years organizing people and doing that good old fashioned grass-roots lobbying.  Two years ago, in 2001, over six years after they took office, they finally passed a law called the Ontarians with Disabilities Act, but it was weak.  It didn't apply to the private sector at all.  It only applied to the government and public sector.  It didn't have mandatory enforcement.  It allowed the government to set standards for accessibility, but the government never did.

And it required some public sector organizations to make accessibility plans, but it didn't require the plans to be any good.

   We then, over the past couple years, tried to get the government to implement it, though they dragged their feet.  It was a weak law and they were weak in implementing it.  The exciting news is that in October of this year, just a couple months ago, we had another provincial election.  So, we are nonpartisan.  We don't belong to any party or endorse any party.  We try to work with any political party.  But in any event, a new party was elected, the Ontario Liberal Party with a strong majority government.  And in their platform they promised that within one year of taking office, they would pass a new strengthened Ontarians with Disabilities Act that would apply to the private sector, not just the public sector, that would include mandatory enforcement, and that would include a requirement of accessibility standards.

So, we are now at the Cusp of a new and very exciting period where we can sort of develop and build upon all of the hard work we have done up to now, where we can sit down with a new government that has taken office and try to develop the details of the legislation that we seek.

   Up until now, we had to try to drag a reluctant government to do something, and what they passed was pretty weak.  Now we are at the exciting stage of work, with the new government that is more committed.  Now, of course, there's always the risk that a new government, when they take office, might get nervous knees and all that stuff.  So we have to be vigilant.  But on the other hand we saw a number of showings of good faith from the new government early on, which gives us some sense of optimism. 

   >> JOYCE BENDER:  That is tremendous.  That is wonderful.  Now, with this new government, new premier, what do you think -- what will happen with employment in reference to the ODA? 

   >> DAVID LEPOFSKY:  Well, we want the Ontarians with Disabilities Act to address barriers to jobs as well as barriers to goods and services and facilities.  One of the things that we decided is that you can't really treat all these separately.  They all interrelate.  For example, if there are barriers in the public transit system, then it doesn't matter how accommodating the workplace is, if people with disabilities can't get to the job, then the best employers in the world who are the most receptive won't be able to have people to hire.  So we need to tackle the public transit system.

   Similarly, we need to have a barrier free education system, both the high schools and elementary schools and universities and colleges, because again even if the public transit system is accessible and even if the employers are receptive, if you don't have people with disabilities who are job ready in terms of their skills and their training, then there is going to be a problem.  So we want a comprehensive solution.  But among those challenges, we want employers to have to address barriers and remove them in the workplace, where they have them.

   Now, if you think about it, for example, a hospital, if a hospital has physical barriers, I'll use this as an illustration, but we are not limited to physical barriers, there would be a barrier to prospective employees with disabilities and patients with disabilities who come for services and to family members with disabilities who come to see their ailing family member.  You can't just separate out employment.  If you can remove the barriers, that will make the hospital more accommodating both to those who need the hospital as a place to work and for those who need the hospital as a place to get healthcare services.  And we want to remove barriers on all those fronts.

   So, we are hoping to address all of that at once.  Now, I have to remind you --

   >> JOYCE BENDER:  Hold on one minute.  We will be right back after the break with David Lepofsky.  You don't want to miss him.  We will be right back.

  

   >> Welcome back to "Disability Matters," with Joyce Bender.  If you have a question or comment for Joyce or her guests, please call toll free at 1-888-335-5204.  Now back to "Disability Matters," here's Joyce Bender. 

   >> JOYCE BENDER:  And I am today here in Toronto, Canada.  Our first show in Canada, with David Lepofsky, the chair of the ODA committee and a true civil rights legend for Canadians with disabilities in Ontario.  David, before we move on and go back to our question about employment, we have a question for you from a person here in Ontario.  What do I do if I am deaf, and when I'm trying to gain employment cannot be hired due to discrimination.  What are my rights? 

   >> DAVID LEPOFSKY:  Well, there's two things that people in that situation or with other disabilities can look to.  I can't give specific advice here, but people can contact the Ontario Human Rights Commission, OHRC.on.ca, and can review.  They have got a whole policy on discrimination and disability.  And they have legislation that forbids discrimination because of disability.  So, if somebody thinks that they have been discriminated against, they already have the right to file a complaint, try to get it investigated and so on.

   But we are looking for an Ontarians with Disabilities Act that would make it unnecessary for people to have to go through all of those steps.  We want to prevent discrimination before it happens.  And that's why we want legislation that requires barriers in the workplace to be removed before and prevented before they are even created.

   Let me just offer our listeners some contact information.  If you want to learn more about us, I can suggest three quick things.  One is we have a website, with the ODA committee's activities and what we're all about and how to get involved.  It's ODAcommittee.net.    The second thing is you can e-mail us if you want to get on our e-mail list, because we send out updates.  People all and the world follow our activities.  Just write at our e-mail address.  I'll give it in a minute.  For the  people who are excited to learn our history, I just wrote a 180 page article which will be published soon on the whole history of the movement.  It's very detailed.  And the same e-mail address, just ask for the ODA history.  I'll send it.  I can only send it by e-mail.  ODA@odacommittee.net.

   So if you want to check out our website or get on the e-mail list, or get a copy of the history of the ODA movement, detailed, 180 page document, just contact us and we are happy.  People and the world were following our activities, and sharing their own strategies.  And we are eager to hear about what people have tried elsewhere around Canada, around North America and around the world.

   >> JOYCE BENDER:  And I think that is absolutely fantastic.  Listeners, you can call at 1-888-335-5204.  Or if you prefer, disabilitymatters@benderconsult.com.  I'll try to go over them on this show or other shows.

   David, back to the -- well, what you're having published.  We would really like to get a copy of that, because that is truly great.  That is a great history.  That is great for anyone interested in the civil rights movement for people with disabilities here in Ontario. 

   >> DAVID LEPOFSKY:  I wrote it with a view to it being read by people who are not lawyers, by people who are not from Ontario.  So it's self-explanatory for people who are newcomers or for people who are activists.  I talked about how we got people together, how you organize people at the grass-roots.  I described the policy platform we put together and how we thought it through.  Because we tried to borrow ideas from the best legislation in various parts of the world and also to learn what doesn't work.  We heard in the United States that your Supreme Court has done a pretty unfortunate job of narrowing the ADA.  So we wanted to come up with terminology in our legislation that would not allow courts to do that sort of thing.  So we want to learn from other's successes and from their failures. 

   >> JOYCE BENDER:  David, you will e-mail that to me, because we will put that -- listeners, we will put that on our website at our www.benderofcanada.com and I'll also send that to the federal Department of Labor and the Office of Disability Employment Policy, because that is really great information.  Thank you for taking the time to do that.  Thank you for taking time to document all of that.

   >> DAVID LEPOFSKY:  I'm delighted to and I'm eager to get people's feedback on what they learned from it, what they think, and what ideas they have for us. Because we are eager to learn.  You know, one of the things that was exciting about a year and a half ago, we were invited to go to Denmark, to a conference of the European Union.  They were studying what kind of disability rights legislation they would pass in the European Union, and it was delightful to be able to share some of our ideas and to learn from people all around the world what they have tried, what succeeded and what has failed.  The common message from people all over the place is it's not good enough to have a good law, you've got to have good implementation.  We are trying to design a law that doesn't require people with disabilities to bring a civil rights claim for every barrier they face.  You know, that -- we need to have the right to sue and it needs to be a strong right to sue, but we need more. 

   >> JOYCE BENDER:  Yes. 

   >> DAVID LEPOFSKY:  We would like to make the right to sue, make it such that people don't have to resort to it if they can avoid it. 

   >> JOYCE BENDER:  You know, any listener, this ODA committee, this e-mail that David is talking about is absolutely fantastic.  I'm one of the people that receives that e-mail from David.  And it really is timely.  It keeps you up to date.  It really has great information.  And if you're listening and you're in another part of the world, very helpful if you're trying to get something going where you are.  So I would encourage everyone to get on that e-mail list.  Because it's really, it's outstanding.  Excellent work. 

   >> DAVID LEPOFSKY:  If you want to get on it.  The e-mail address, either to get our regular e-mail or just a copy of the history of the moment, it's ODA@odacommittee.net.  We learned that by networking people on the Internet, it's a very inexpensive way to bring people with disabilities together.  And it removes a lot of barriers.  I'm blind, but I can read e-mails that people type.  Even if they only print.  I can correspond with people who are deaf or deaf/blind who use access technologies on their computers.  So it tears down a lot of barriers between people with disabilities.  It also it lets the government know that the movement, anybody in government says something publicly on the ODA, we get word of it.  We send it out to just hundreds and hundreds and hundreds of people.  And there can be letters to the editor flying within minutes of it happening. 

   >> JOYCE BENDER:  Is that right?  Well, I believe it.  Because it's excellent.  And I'll tell you, David, we are really getting behind Tony Coelho, because you mentioned about the Americans with Disabilities Act.  I was very honored to hear Tony speak October 24 at the New York law school, where he gave a challenge to all the presidential candidates, including President Bush.  So it was not a challenge to the Democrats or to the Republicans.  It was as you said about your committee, bipartisan.  It was across the board where he said:  If you want our vote, if you want Americans with Disabilities to vote for you in the next presidential election, you need to include us and you need to address several issues.  And one of them was the restoration of the Americans with Disabilities Act. 

   >> DAVID LEPOFSKY:  One of the issues that we focused on, as sort of a symbol for the need of a barrier free society, is we want a barrier free election.  And we have been challenging the government to come up with more barrier free voting procedures and barrier free voting places.  And it's a wonderful symbol.  Because who can be in favor of an inaccessible voting process?  I mean, nobody would argue in favor of that.

   But it also carries with it a secondary message, which is hey folks, people with disabilities are voters.  We talked during the election about voters with disabilities.  Any politician who wants to get elected, they hear the word "voter" and they start listening. 

   >> JOYCE BENDER:  That's right.  And there are a lot of us out there to vote we just have to get unified.  Wherever we are, we have to get unified together behind the issues.  David when we went to the break, you were talking about the ODA working to increase employment.  And basically, the things you were trying to do is one, prevent problems.  And, two, make it mandatory and impact the private sector, correct? 

   >> DAVID LEPOFSKY:  Absolutely.  And what we are looking at is the idea of removing and preventing barriers in the workplace.  If you ask an employer, do you think it's helpful to have barriers that impede qualified employees from coming to work for you?  They will look at you and go of course not.  And the more -- and to the extent that you can show them that removing barriers is financially worthwhile for the business, not just the right thing to do, but also financially worthwhile to the business, then you make it -- make a stronger case.  If you show that they will have a competitive advantage by removing barriers in the workplace, they open up a new labor pool that they didn't have access to before, and if they don't grab that labor pool, then the competitors will, then you start speaking their language.

   And the other thing is, and I'm not the least bit shy about using the word discrimination.  There is discrimination in the workplace.  But the word "discrimination" has emotional baggage to it.  If you go to an employer and you say do you know you discriminate against people with disabilities?  You get their back up.  You have to get their back up sometimes and that's life and that's reality.  But if you try to come up with proactive reform strategies, walking up to an employer saying you may not know but you've got barriers, that's not as threatening.  It's the thing that any self respecting business person would say:  If that is the case, I want to fix it.  Barriers are bad for business, not only bad for people with disabilities. 

   >> JOYCE BENDER:  That's right.  Listen, we are coming to the close of our show unfortunately.  But David, I want to thank you so much for joining us and I hope that we can have you on again when we have some executives on again from RBC Financial Group.  I just want to say to everyone listening how much we applaud David Lepofsky and the ODA committee for the great work he has done.

   >> DAVID LEPOFSKY:  Thanks for having me on. 

   >> JOYCE BENDER:  David, any last comments? 

   >> DAVID LEPOFSKY:  Contact us at ODA@odacommittee.net. 

   >> JOYCE BENDER:  This is from Justin Dart:  "Lead on."  And that's what it's about.  David, lead on.  We will see you on the next show. 

   >> DAVID LEPOFSKY:  Thanks very much.

   >> VoiceAmerica would like to thank you for tuning in.  Please join us next Tuesday at 2 p.m. Eastern time for another installment of "Disability Matters," right here on the Internet leader in talk radio, VoiceAmerica.com.