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Do You Know Your Rights and Your Programs?


Individuals with disabilities are not powerless; this long-overlooked population is entitled to a set of specific legal rights and a variety of governmental programs that can help them make the move into the workplace, gaining the independence to lead fulfilling lives. The information below details ways in which people with disabilities can find newfound freedom through understanding their legal rights, and businesses and other organizations can find guidance in complying with these regulations.

This list contains the telephone numbers and web addresses of federal agencies and other organizations that provide information about the Americans with Disabilities Act (ADA) and informal guidance in understanding and complying with different provisions of the ADA. Other federal laws prohibit discrimination and provide equal opportunity for people with disabilities in housing, air transportation, and access to federal facilities and post offices. Telephone numbers for obtaining assistance in understanding and complying with these laws are also listed in this section.

Americans with Disabilities Act (ADA) Related Sites
  • http://www.usdoj.gov/crt/ada/adahom1.htm
    The Department of Justice offers technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service agencies, and state and local government programs; also provides information on how to file ADA complaints.
    800-514-0301 (voice)
    800-514-0383 (TTY)
  • http://www.eeoc.gov
    The Equal Employment Opportunity Commission offers technical assistance on the ADA provisions applying to employment; also provides information on how to file ADA complaints.
    800-669-4000 (voice)
    800-669-6820 (TTY)
  • http://www.fta.dot.gov
    The Department of Transportation offers technical assistance on the ADA provisions applying to public transportation.
    888-446-4511 (voice)
    TTY: use relay service
  • http://www.fcc.gov/cib/dro
    The Federal Communication Commission offers technical assistance on the ADA's telephone relay service requirements.
    202-857-3800 (voice)
    202-293-8810 (TYY)
  • http://www.access-board.gov
    The Access Board, or Architectural and Transportation Barriers Compliance Board, offers technical assistance on the ADA Accessibility Guidelines.
    800-872-2253 (voice)
    800-993-2822 (TTY)
  • http://www.disability.gov
    The Access America website on US Federal Programs, services and resources to Americans with disabilities.
  • http://www.ssa.gov/work
    The Office of Employment Support Programs.

The Office of Disability Employment Policy on Employment of People with Disabilities answers employment questions and funds the Job Accommodation Network (JAN), which provides advice on accommodating employees with disabilities.
  • http://www.dol.gov/odep/ Employment questions for the Office of Disability Employment Policy
    202-376-6200 (voice)
    202-376-6205 (TTY)
  • http://janweb.icdi.wvu.edu/english/homeus.htm
    Information on the Job Accommodation Network
    800-526-7234 (voice/TTY)
  • The Internal Revenue Service provides information about tax code provisions including tax credits (section 44) and deductions (section 190) that can assist businesses in complying with the ADA.

    Tax code- information: 800-829-1040 (voice); 800-829-4059 (TTY)
    Tax code- legal questions: 202-622-3110 (voice) TTY: User relay service
  • The DREDF ADA Hotline is funded by the Department of Justice to provide technical assistance on the ADA.
    800-466-4232 (voice/TTY)
  • Project ACTION is funded by the Department of Transportation to provide ADA information and publications on making transportation accessible.
    800-659-6428 (voice)
    TTY: User relay service
  • Fair Housing Act, for questions or publications, call Department of Housing and Urban Development
    202-708-2333 (voice)
    202-708-4112 (TTY)
  • Air Carrier Access Act, for questions pertaining to air transportation, call the Department of Transportation
    Office for Civil Rights, 202-366-4648 (voice); 202-366-8538 (TTY)
    Aviation Consumer Protection Division, 202-366-2220 (voice); 202-755-7687 (TTY)
  • Architectural Barriers Act, for questions pertaining to access to federal facilities and post offices, call the Access Board as listed above.

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